CLIENT AGREEMENT FOR ONLINE COACHING SERVICES  

This Client Agreement (the "Agreement") is entered into as of Date of Purchase, by and

between:

The Power Project FZE, a company organized and existing under the laws of the

United Arab Emirates, registered in the Sharjah Research, Technology and

Innovation Park (SRTIP) Free Zone, with its principal place of business at Block B -

B14-085, SRTIP Freezone, Sharjah, UAE] (hereinafter referred to as the

"Company"),

And  

Client Purchasing and participating in the project HERd Academy, confirmed after proceeding with this payment and agreement,

(hereinafter referred to as the "Client").

 

RECITALS 

 

WHEREAS, the Company offers online coaching services, which include educational

and training programs delivered via virtual platforms, to clients both in the UAE and

internationally.

WHEREAS, the Client desires to engage the Company to provide online coaching

services, and the Company agrees to provide such services subject to the terms and

conditions set forth herein;

NOW, THEREFORE, in consideration of the mutual promises and covenants

contained herein, the parties agree as follows:

1. Services  

1.1 Scope of Services. The Company shall provide the Client with online coaching

services (the "Services") as described in Schedule A attached hereto. The Services

may include, but are not limited to, virtual coaching sessions, access to educational

materials, and participation in online communities or group calls, delivered through

the Company’s designated platforms.

1.2. Delivery. The Services shall be delivered remotely through online platforms and

digital tools, including but not limited to Kajabi, Zoom, Loom, and Telegram, as

determined by the Company. The Company reserves the right, at its sole discretion,

to amend, substitute, or modify the method, format, or platform of delivery, provided

that reasonable prior notice is given to the Client. The Client acknowledges and

accepts that the use of third-party platforms may be subject to the terms and

conditions of such platforms, and that the Company shall bear no responsibility or liability for any interruptions, outages, or limitations arising from third-party service

providers.

2. Client Responsibilities  

2.1 Engagement Responsibility. The Client is responsible for actively participating

in the Services, including attending scheduled sessions, completing assigned tasks,

and applying the resources and guidance provided by the Company. The Client

acknowledges that the effectiveness of the Services depends on their commitment,

effort, and engagement.

2.2 Technology Access. The Client shall ensure they have the necessary internet

connection, devices, and software required to access and participate in the Services.

The Company is not liable for any technical issues, including but not limited to

internet outages, device malfunctions, or software incompatibilities, that may prevent

the Client from accessing the Services.

2.3 Conduct Standards. The Client agrees to maintain respectful and professional

behavior in all interactions related to the Services, including but not limited to online

communities, group calls, and communications with Company staff, coaches, or

other clients. The Company reserves the right to suspend or terminate the Client’s

access to the Services for violations of this standard, including harassment, abusive

language, or disruptive behavior, without refund.

 

3. Payment, Refund & Cancellation  

3.1 Fees. The Client shall pay the Company the fees for the Services as outlined in

Clause 1.1 . The total Fees for the services shall be as agreed on purchase. Fees are

exclusive of any applicable taxes, such as value-added tax (VAT), which shall be the

Client’s responsibility unless otherwise specified. ").

3.2 Payment Terms. Fees shall be paid by agreed term upon purchase via online

payment links such as but not limited to Kajabi, Stripe [or bank transfer if agreed].

Payments shall be made in (USD) United States Dollars unless otherwise agreed.

3.3 No Refund for Non-Engagement. The Client’s lack of participation, failure to

attend sessions, or non-use of provided resources does not void their payment

obligations. The Payment, Refund, and Cancellation policy shall be governed by

policy of the company outlined in Schedule B. 

 

4. Term and Termination  

4.1 Term. This Agreement shall commence on Date of first purchase and shall continue

for the duration of the Course as outlined in Schedule A, unless earlier terminated as

provided herein (the "Term").4.2 Termination by Client. The Client may terminate this Agreement by providing

fifteen (15) days written notice to the Company. No refunds will be issued for Fees

already paid, except as provided under Schedule B.

4.3 Termination by Company. The Company may terminate this Agreement

immediately upon written notice if the Client: (a) fails to make timely payment of

Fees; (b) breaches any provision of this Agreement, including conduct standards; or

(c) engages in behavior deemed detrimental to the Company or its community. Upon

termination, the Client shall remain liable for any outstanding Fees.

5. Intellectual Property  

5.1 Ownership. All materials, content, recordings, and resources provided by the

Company as part of the Services (the "Materials") are the exclusive property of the

Company or its licensors. The Client is granted a limited, non-exclusive, non-

transferable license to use the Materials solely for personal, non-commercial

purposes during the Term.

5.2 Restrictions. The Client shall not reproduce, distribute, modify, or create

derivative works from the Materials without the Company’s prior written consent.

5.3 In the event of any unauthorized use, disclosure, or breach of the Proprietary

Information by the Client that results in claims, losses, damages, liabilities, or

expenses against the company, the Client agrees to fully indemnify, defend, and hold

harmless the company, its directors, employees, and affiliates from and against any

such claims or liabilities.

6. Confidentiality  

6.1 Confidential Information. The Client agrees to keep confidential all non-public

information disclosed by the Company, including coaching content, proprietary

materials, and information shared in group sessions (the "Confidential  

Information").

6.2 Obligations. The Client shall not disclose, use, or reproduce Confidential

Information except as necessary to participate in the Services. This obligation

survives termination of the Agreement for two (2) years.

7. Liability and Disclaimers  

7.1 No Guarantees. The Company does not guarantee specific outcomes or results

from the Services, as results depend on the Client’s engagement and application of

the coaching.

7.2 Limitation of Liability. To the fullest extent permitted by law, the Company shall

not be liable for any indirect, incidental, or consequential damages arising from the

Services, including but not limited to technical issues, loss of data, or interruptions.

The Company’s total liability shall not exceed the Fees paid by the Client.7.3 Technology Disclaimer. The Company is not responsible for any technical

difficulties experienced by the Client, including issues with internet connectivity,

devices, or third-party platforms used to deliver the Services.

8. Marketing and Testimonial Release. By signing this Agreement, the Client

grants the company permission to use any written or verbal testimonials, success

stories, case studies, screenshots, photographs, video recordings, likeness, or other

media that may include the Client’s name, image, or performance results for

marketing, promotional, or educational purposes. This may include but is not limited

to social media, websites, advertising, and printed materials.

The Client understands and agrees that:

These materials may be used without notification or additional consent;

No compensation will be provided for such use;

The Company will never share sensitive personal information without additional

written permission.

If the Client wishes to remain anonymous in any marketing materials, they must

notify the Company in writing before or during the coaching engagement.

9. Representations and Warranties  

8.1 By Client. The Client represents and warrants that: (a) they have the full right and

authority to enter into this Agreement; (b) they will comply with all applicable laws;

and (c) they will adhere to the conduct standards outlined in Section 2.3.

8.2 By Company. The Company represents and warrants that it has the authority to

provide the Services and will deliver them in a professional manner.

10. Governing Law and Dispute Resolution  

10.1 Governing Law. This Agreement shall be governed by and construed in

accordance with the laws of the United Arab Emirates.

10.2 Jurisdiction. Any disputes arising out of or relating to this Agreement shall be

resolved amicably or exclusively by the Courts of Sharjah, UAE.

11. Miscellaneous  

11.1 Entire Agreement. This Agreement constitutes the entire understanding

between the parties and supersedes all prior agreements.

11.2 Amendments. No amendment shall be effective unless in writing and signed by

both parties.

11.3 Severability. If any provision is held invalid, the remainder shall continue in full

force.11.4 Assignment. The Client may not assign this Agreement without the Company’s

prior written consent.

11.5 Force Majeure. The Company shall not be liable for delays caused by events

beyond its reasonable control, excluding payment obligations.

11.6 Notices. All notices shall be in writing and delivered via email to

[email protected] for the Company and the registered email of the Client upon purchase.

11.7 Counterparts. This Agreement may be executed in counterparts, including

electronically, each of which shall be deemed an original.

12. Acceptance of Related Policies:  

By signing this Agreement, the Client acknowledges and agrees to be bound by all

applicable policies of the Company, including but not limited to the Website Terms

and Conditions, Privacy Policy, Disclaimer, and the Payment, Refund & Cancellation

Policy, all of which are available on the Company’s official website. These

documents are incorporated herein by reference and form an integral part of this

Agreement. It is the Client’s responsibility to review and understand these policies,

and continued use of the services constitutes acceptance of the same.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date

first above written.

 

By ticking “I Agree”, you confirm that you have read, understood, and voluntarily accepted the terms and conditions and related policies, and that such acceptance constitutes your full consent and agreement under the applicable laws of the United Arab Emirates.

 

ATTACHMENTS: -  

i. ii. SCHEDULE A: DESCRIPTION OF SERVICES  

SCHEDULE B: PAYMENT, REFUND & CANCELLATION POLICYSchedule A - Project HERd Academy Deliverables  

This Schedule A forms part of the Client Services Agreement between the Client and

The Power Project FZE trading as Project HERd (“Company”) and sets out the

program deliverables, inclusions, exclusions, and terms for Project HERd Academy.

1. Program Description  

1.1 Project HERd Academy is a 16-week mentorship program delivered by the

Company for coaches and entrepreneurs.

1.2 The purpose of the program is to provide guidance, training, and tools to support

the development of high-ticket offers and aligned sales strategies.

1.3 The program methodology includes a combination of group coaching, one-on-

one coaching, and access to educational materials.

2. Program Deliverables  

The Company agrees to provide the following:

Phase 1 – Mindset & Magnetism  

• Coaching on embodiment of high self-worth, self-belief and self-motivation

• Guidance on client-attracting presence

Phase 2 – Irresistible Offer  

• Assistance in creating a premium offer aligned with the Client’s brand, values,

and skills

• Support in positioning the offer to attract high-paying clients

Phase 3 – Sales with Soul  

• Coaching on ethical and aligned sales processes

• Techniques for clean, repeatable closes

Phase 4 – Scalable Strategy  

• Guidance on building business systems to scale revenue

• Support for backend infrastructure to facilitate consistent income

Included Program Access  

• 16 weeks of live mentorship• Two (2) weekly group Q&A calls

• Three (3) one-on-one coaching calls

• Access to private Project HERd Academy online community

• 60+ training videos and resource library

• Templates, scripts, frameworks, and sales audits

• Bonus Access: Sisterhood HQ library (valued at $697)

3. Program Flexibility  

3.1 The Company reserves the right to adjust start dates, session schedules, and

specific deliverables due to business or operational requirements.

3.2 The Company will endeavor to provide all core program elements; however,

timing and sequencing of calls, trainings, or access may vary.

3.3 The Client acknowledges that such adjustments do not constitute a breach of this

Agreement.

4. What is Not Included / Limitations  

4.1 The Company makes no guarantee of specific financial results.

4.2 The Company is not responsible for any business expenses incurred by the

Client outside of program materials.

4.3 Legal, financial, or tax advice is not included.

4.4 Attendance at optional events or calls outside the core program schedule is not

guaranteed.

5. Client Responsibilities  

By enrolling, the Client agrees to:

• Actively engage and participate in program sessions

• Implement the teachings, methods, and resources at their own discretion

• Keep all program materials confidential and for personal use only

6. Application & Acceptance6.1 Clients are admitted through an application and approval process.

6.2 Acceptance into the program is at the sole discretion of the Company.

***Schedule B - PAYMENT, REFUND, AND CANCELLATION POLICY  

This Payment, Refund, and Cancellation Policy (the "Policy") governs the payment

obligations, refund eligibility, and cancellation terms for clients engaging the online

coaching services provided by Power Project FZE trading as 'project HERd’, a

company organized and existing under the laws of the United Arab Emirates,

registered in the Sharjah Research, Technology and Innovation Park (SRTIP) Free

Zone, with its principal place of business at Block B - B14-085, SRTIP Free Zone,

Sharjah, UAE] (hereinafter referred to as the "Company"). By enrolling in the

Company’s services, the Client agrees to be bound by this Policy.

1. Payment Obligations  

1.1 Fees. The Client shall pay the fees for the online coaching services (the

"Services") as outlined in the Client Agreement and applicable Schedule A . Fees

are exclusive of any applicable taxes, such as value-added tax (VAT), which shall be

the Client’s responsibility unless otherwise specified.

1.2 Non-Refundable Deposits. All deposits paid by the Client to secure enrollment

in the Services are final and non-refundable under any circumstances, including but

not limited to cancellation, non-engagement, or termination.

1.3 Full Balance Liability. Upon enrollment, the Client is obligated to pay the full

program cost as per the payment Plan as specified in the Client Agreement and

Schedule A, regardless of attendance, participation, or completion of the Services.

Non-engagement or failure to attend sessions does not relieve the Client of this

obligation.If the Client is unable to attend, participate in, or make use of any

scheduled coaching calls, sessions, or program components for any reason, such

absence shall not entitle the Client to a refund, credit, or transfer of fees. It is solely

the Client’s responsibility to attend and engage with the Services as scheduled.

1.4 Payment Plans. If the Company offers a payment plan allowing the Client to pay

Fees in installments, the Client must adhere to the agreed payment schedule.

Missing an installment payment will result in immediate suspension of access to the

Services, including but not limited to coaching sessions, online platforms, and

resources. Suspension does not relieve the Client of their obligation to pay the full

program cost.

1.5 Late Fees. Overdue payments, including missed installments, shall incur a late

fee of 5% of the outstanding amount per month until paid in full. Additionally, interest

may be charged at a rate of 1.5% per month on overdue balances, in accordance

with applicable UAE laws.1.6 Collection Rights. In the event of non-payment, the

Company reserves the right

to pursue legal action or engage third-party collection agencies to recover unpaid

balances. The Client shall be responsible for all costs associated with such collection

efforts, including but not limited to legal fees, collection agency fees, and court costs.

1.7 No Chargebacks. The Client waives any right to request chargebacks, payment

reversals, or disputes through their bank, credit card provider, or any other payment processor for Fees paid or owed to the Company. The Client agrees to resolve any

payment disputes directly with the Company in accordance with this Policy and the

Client Agreement.

2. Refund Policy  

2.1 General Policy. Except as provided in Section 2.3, all Fees, including deposits

and installment payments, are non-refundable. This includes, but is not limited to,

situations where the Client fails to attend sessions, does not engage with the

Services, or terminates the Client Agreement early.

2.2 Cancellations. by Company. If the Company cancels a session or materially

changes the Services, the Client may be offered a rescheduled session or, at the

Company’s sole discretion, a pro-rata refund or credit for the affected portion of the

Services.

2.3 Refund Exception. All payments made to the Company are non-refundable. By

purchasing, you acknowledge and agree that no refunds will be issued for change of

mind, cancellation, or dissatisfaction once the service/product has been delivered as

described. Refunds will only be considered in the event the product/service is

defective, damaged or not delivered as agreed. Any such request must be submitted

in writing within [14 days] of delivery.

Refunds are subject to the Company’s approval and may incur an administrative fee

of AED 1000. Deposits remain non-refundable under all circumstances.

2.4 Changes to Dates or Deliverables  

Clients acknowledge and agree that any rescheduling of sessions, changes to

deliverables, or adjustments to service dates — whether requested by the Client or

necessitated by circumstances beyond the Company’s control — do not entitle the  

Client to a refund. All Fees remain non-refundable and fully payable regardless of

changes to dates, times, or delivery schedules.

2.5 Coach Availability and Response Times  

Coaches providing the Services are entitled to reasonable time off, including

holidays, personal leave, sick leave or periods of unavailability. While the Company

will make reasonable efforts to respond to Client inquiries promptly, responses may  

take up to 24 hours during normal business days. Clients acknowledge and agree

that delays in response or temporary unavailability of coaches do not

constitute grounds for refunds, fee reductions, or cancellation of the Services.

3. Cancellation Policy  

3.1 Cancellation by Client. The Client may cancel their participation in the Services

by providing Fifteen (15) days written notice to the Company. Cancellation does not

relieve the Client of their obligation to pay the full program cost. No refunds will be

issued for Fees already paid, except as provided in Section 2.3.

3.2 Cancellation by Company. The Company may cancel the Client’s participation

in the Services immediately upon written notice if the Client: (a) fails to make timely payment of Fees; (b) breaches the Client Agreement, including conduct standards;

or (c) engages in behavior deemed detrimental to the Company or its community.

Upon cancellation, the Client shall remain liable for any outstanding Fees.

4. Payment Methods  

4.1 Accepted Methods. Payments shall be made via bank transfer, credit card, or

online payment platform as specified in the Client Agreement. Payments must be

made in UAE Dirhams (AED) unless otherwise agreed.

4.2 Currency and Taxes. All Fees are quoted exclusive of VAT or other applicable

taxes. The Client is responsible for any taxes levied on the Services, and the

Company may collect such taxes as required by UAE law.

5. Dispute Resolution  

5.1 Payment Disputes. Any disputes regarding payments, refunds, or cancellations

must be submitted in writing to [email protected] within seven (7) days of the

issue arising. The Company will review and respond to disputes within a reasonable

timeframe.

5.2 Governing Law. This Policy is governed by the laws of the United Arab Emirates.

Any disputes arising from this Policy shall be resolved exclusively by the Courts of

Sharjah, UAE.

6. Miscellaneous  

6.1 Amendments. The Company reserves the right to update this Policy at any time,

with notice provided to the Client via email or the Company’s platform. Continued

participation in the Services constitutes acceptance of the updated Policy.6.2

Severability. If any provision of this Policy is held invalid, the remainder shall

continue in full force.

6.3 Contact. For questions or concerns regarding this Policy, the Client may contact

the Company at [email protected]

***Coaching Disclaimer  

EffectiveDate:  

Last Updated: 26th September 2025  

This Coaching Disclaimer ("Disclaimer") is made between The Power  

Project FZE ("we," "us," or "our") and you, the client ("you" or "your"). By

participating in our coaching, training, tutoring, or educational programs

("Services"), you acknowledge and agree to the following:

1. Nature of Coaching  

• Coaching and training are educational and developmental

services, designed to support professional growth, personal

development, skill-building, or academic performance.

• Coaching is not therapy, counseling, medical treatment, financial

advice, or legal advice. If you require such services, you must seek

assistance from a qualified professional.

2. No Guarantees of Results  

• While we strive to deliver high-quality training and guidance,

results vary by individual and depend on your effort, commitment,

and external factors.

• We do not guarantee specific outcomes, career advancement,

academic results, or financial gains.

3. Client Responsibility  

• You are solely responsible for your decisions, actions, and results

arising from coaching or training sessions.

• You agree to participate actively, complete assigned tasks, and

maintain honest communication during the program.

• You acknowledge that any changes in your professional, personal,

or academic life are your responsibility.

4. Confidentiality  

• All personal information shared during sessions is treated as

confidential.

• However, confidentiality does not apply in cases where disclosure

is required by law (e.g., court orders, legal investigations, or

imminent harm to self or others).5. Health and Wellbeing  

• You confirm that you are mentally and physically fit to participate in

coaching sessions.

• You agree to disclose any relevant medical or psychological

conditions that may affect your participation.

• We are not liable for any adverse effects arising from undisclosed

conditions.

6. Intellectual Property  

• All training materials, slides, exercises, and recordings are our

intellectual property.

• You may use them only for personal purposes and may not share,

copy, or resell them without written permission.

7. Limitation of Liability  

To the fullest extent permitted by law:

• We shall not be held liable for any direct, indirect, incidental, or

consequential damages arising from your participation in coaching.

• Our maximum liability shall not exceed the amount paid by you for

the relevant coaching program.

8. Governing Law  

This Disclaimer is governed by the laws of the United Arab Emirates,

and any disputes shall be resolved exclusively in the courts of Sharjah,

UAE.

9. Acknowledgment

By signing below or ticking the acknowledgment box online, you confirm

that:

• You have read and understood this Disclaimer.

• You voluntarily assume all risks associated with participation.

• You release The Power Project FZE, its coaches, trainers, and

staff from any liability to the fullest extent permitted by law.

 

 

Website Terms and Conditions

Privacy Policy

Coaching Disclaimer

Refund and Cancellation Policy