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Privacy Policy

 

EffectiveDate: August 29, 2022
Last Updated: September 25, 2025 

 

At The Power Project FZE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or use our Services. We operate in compliance with the UAE Law on Personal Data Protection (Federal Decree-Law No. 45 of 2021) and other relevant regulations.

By using the Site or Services, you consent to the practices described herein.

1. Information We Collect

We collect the following types of information:

  •  Personal Data: Name, email address, phone number, billing details, and any information you provide during coaching sessions.
  •  Usage Data: IP address, browser type, pages visited, time and date of access, and device information.
  •  Cookies and Tracking: We use cookies for functionality, analytics, and personalization. You can manage preferences via your browser settings.
  •  Voluntary Information: Information you provide when contacting us (such as inquiries, feedback, or survey responses).
  •  Financial Data: Limited payment details processed securely through third-party payment gateways.

We do not collect sensitive data unless voluntarily provided and necessary for Services.

2. How We Use Your Information

We use your information to:

  •  Provide and improve our Services.
  •  Process payments and manage accounts securely.
  •  Communicate with you through updates, newsletters, or service notifications (with opt-out option).
  •  Analyze usage and performance for business and security purposes.
  •  Personalize your user experience.
  •  Detect, prevent, and investigate fraud or security issues.
  •  Comply with legal, regulatory, and contractual obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  •  Service providers under strict confidentiality agreements.
  •  Affiliates or business partners assisting with service delivery.
  •  Payment processors for secure transactions.
  •  Legal authorities if required by law or to protect our rights.
  •  Business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with proper notice.

For offshore clients, data may be transferred internationally, but we ensure adequate safeguards such as contractual clauses or secure transfer mechanisms.

4. Data Security

We implement reasonable technical and organizational security measures, including:

  •  Encrypted data storage and transfer.
  •  Restricted access to personal information.
  •  Regular system monitoring and updates.
  •  Employee confidentiality agreements and training.

However, no system is infallible, and we cannot guarantee absolute security. Please report any suspected breaches to us immediately.

5. Your Rights

Under UAE and international data protection laws, you have the right to:

  •  Access your personal data.
  •  Correct inaccurate or incomplete data.
  •  Request deletion (“right to be forgotten”).
  •  Object to or restrict processing.
  •  Withdraw consent at any time (where applicable).
  •  Data portability (transfer of your data to another service provider).

To exercise these rights, contact us at [Insert Email/Phone]. We will respond within 10 business days.

6. Children’s Privacy

Our Services are not directed at children under 18. We do not knowingly collect data from minors. If we learn of such collection, we will delete it promptly.

7. Cookies and Tracking Technologies

Our Site uses cookies and tracking technologies such as:

  •  Essential Cookies – required for site functionality.
  •  Analytics Cookies – Google Analytics and similar tools for performance insights.
  •  Personalization Cookies – to tailor content to user preferences.
  •  Third-Party Cookies – used in advertising or social media integrations.

You can adjust cookie preferences through your browser or opt-out from certain trackers.

8. Third-Party Links and Integrations

Our Site may contain links to third-party websites, plug-ins, or applications. These external sites have their own privacy policies, and we are not responsible for their practices.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law. Upon request or account closure, we delete or anonymize data unless retention is legally required.

10. International Data Transfers

If your data is transferred outside the UAE, we ensure adequate safeguards are in place, such as:

  •  Data Protection Agreements.
  •  Secure transfer protocols.
  •  Jurisdictional adequacy recognition where applicable.

11. Automated Decision-Making and Profiling

We do not use personal data for automated decision-making that produces legal or significant effects without human involvement.

12. Updates and Notifications

We may update this Policy periodically. Changes will be posted on the Site with the new effective date. Significant changes will be notified via email or prominent notice on our Site.